osama i. al-dosary

Have you ever encountered a situation where a specific book becomes popular in your office or social circle? Then you start to hear lingo and new buzzwords referencing that book. And you find your wanting to read that book, simply to be in the loop. Unfortunately, you might not have the time to go to the bookstore, let alone read the book.

Don’t despair! Here is a free site to get the jist of things quickly, and maybe decide if you really want to read that book. Its called, WikiSummaries: Free Book Summaries.

I want to write about what I see as a common misconception. That boredom means free time. In fact, I think boredom has very little to do with time at all. Boredom in my opinion, is about the mind not having anything challenging to do. To use a computer analogy, its like when you look at your computer’s CPU utilization and it says CPU 99% idle, even though you might have tons of applications open and the I/O might be very busing because you are sending files. … Maybe that is not such a great analogy, but you get my point.

Looking at dictionary definitions, I think an interesting description of seen is that on Wikipedia:  “an unpleasant, transient affective state in which the individual feels a pervasive lack of interest in and difficulty concentrating on the current activity.” (as defined by C. D. Fisher.)

Unfortunately, being bored with worked in my current cultural environment also means not having anything to do at work. With the exception of one person that I’ve discussed this with, almost everybody has this misconception, and start to solve my problem by telling me to what to do with my “spare time.” … annoying, huh?

I think the simplest definition I would use of boredom within work-life is: The lack of intellectual challenge.

So now that we have that out of the way, I can say what I really want to say … I’m bored.

Although I’m considered a well paid professional working for one of the most respected high-tech company in the US, and in a consulting/“knowledge worker” position, I feel really bored with work. And have been for most of the past 4 years that I have been working for this company. The intellectual challenges that I face during work are few and far between. Interestingly, when I was NOT working for such a prestigious organization I was not as bored. Although the work load might have been less, there seemed to much more room for innovation, creativity and free thinking. This seems to be very contradicting to me. I would expect that such an organization that is often considered a leader in business and technology would have more intellectual stimulation for its employees. But that is not the case.

I’ve analyzed this a lot in the past few years to try to understand what the issue might be. Some of the ideas that I think might be the root cause of this predicament:

• Workload too high to allow for self-improvement and creativity. I rarely have the time to do something that I feel is a good job. I feel that I almost everything I do is just enough to get by. This is dissatisfying, given that I am somewhat of a perfectionist and take pleasure in doing things right.
• A smaller cog in a bigger engine. Such companies are structured in a manner where innovation has clear specific sources/departments, and basically everybody else does what their supposed to do mechanically.
• That I work for a predominately sales division, where management usually does not value independent thought. Simply making the immediate sales numbers is all that is required, or noteworthy. How the numbers are achieved is a side note.
• Racy sales culture, where everything is urgent and important. And I mean everything. But planning and strategy seem to take the back burner.
• Unclear sense of achievement. Given that I’m part of a sales organization, as mentioned, basically an achievement is a sale.  There are few problems that I see with having a sense of achievement here:

1. Sales cycles can be very long, so it be a long time before you see any fruits of labor.
2. When we get a PO or LI, people start to party. Yet, while others are celebrating, the work is not done yet. The design might need to be revised (or not exist), or there still might be issues that might cause use to lose the win.
3. In sales you often lose deals, which can feel that you have wasted a lot of time. What is much worse than losing is not knowing that you have lost and continue to put effort, while that account team are not clear with you about the situation.

• Unclear team role boundaries. This isn’t apparently a problem, but it is something that I miss from my previous job. In my current company job role boundaries are not as clearly defined. When I say boundary I mean there is a clear line of who’s role this certain task belongs too. Depending on who I work with I’m asked to do different tasks, which in my opinion might not be mine to do.

Still, I have no conclusion yet as to why I am bored exactly. I’ve also had the idea that this role is not suitable for me. But I quickly discard that thought. There are many aspects of my job that I love and believe that I do well, such as presenting technical information, disseminating knowledge, coaching Engineers, etc. I also love the business aspects.

If I had to bet what the culprit of my disatisfaction is, I would say it was the workload, racy urgency culture and unclear achievements.

What do you think?

I’m currently on PTO. Which is short for Paid Time-Off, as the US corporate world calls it. I find the stages of  vacation very interesting and an emotional roller coaster.

First we have the wishing Stage, where I wish I could start PTO immediately. That happens a lot.

The frequency of that feeling varies, of course, and is proportional to my current work load. It can reach peak states where I’m pondering emailing my resignation, but quickly back-off mainly because it would be indecent not to give two weeks notice, and therefore couldn’t get instant gratification!

The Second Stage is when I decide to take some PTO days, but not sure when. This is a tough stage. I need to take some time and plan exactly what I want to do if I want my vacation to be memorable. But when you are very busy you can easily put off the planning part. Also if I want to plan an activity trip with friends (e.g. scuba diving), then the coordination with friends increases the complexity of getting a timely answer. For some people it is difficult committing to dates more than a month in advance, and for me, its the opposite. Where its difficult having a free calendar less than a month in advance. So I end up choosing  arbitrary dates and hoping for the best. Often it ends up with me spending a lot of time at home, just chillin. Don’t get me wrong, I’m not complaining. Chillin ain’t bad. But you can’t help regret the lost opportunity to go diving with sharks off of Seychelles — if you catch my drift. I’m relieved a bit by the thought that I’ve saved money, and more importantly that I didn’t loose my PTO days. Keep in mind that often nothing happens after this Second Stage. As I can get stuck without a vacation target date or plan. Then the whole idea is lost and forgotten again. … Back to the First Stage.

The Third Stage, is when I finally come out with vacation dates and go about formally requesting those PTO days. We work in a very cross-functional organization so its important that immediate team members know about the vacation and don’t raise any flags. That is fine. The problem can arise with managers when they have thoughts on when, how long, or if I should ever take a vacation. (I’m not talking about any specific manager here. So if any of you guys are reading this, its not you! I love you! Keep up the great job and the raises coming!!) Its best that I try to be a very cold and calculating bastard about this subject. I’m a big softy for my “buddy” managers. Often I’m tricked into feeling guilty about “abandoning the team”, “dropping my responsibilities “, and “not having ownership”. I use the quotes because these terms have been used with me. What’s worse than the standard PHB mid-manager mind games,  is when I finally get my manager’s approval, then some nit-wit Account Manager requests my support during the dates I’ve planned my PTO. Guess what can happen then! Not always. But it has happened to me several times that I’ve canceled my PTO request. And two of those times I’ve had to cancel my travel plans, which included the complex friend travel coordination.

The Fourth Stage is the excitement and anticipation of being free of slavory. Part of this stage is trying to wrap up things so that little or no hand-over to colleagues is needed, and so that nothing needs to interrupt my PTO.

The Fifth Stage is when I start the vacation and try to orient myself to being a normal human being again. … Don’t look at your mobile email client. Damn it! I did it again. Every time I look at that thing I start stress out. … Oh my sweet Colon! I promise not to do it again. Please detract. … After several deep breadths it starts to ease and I can stand up again.

The Sixth Stage is when I have gotten the hang of it and convinced myself that its a basic human right to have a work-free vacation. Afterwards, I can ignore work phone calls with greater confidence and less guilt. Sometimes I find myself imagining an angry argument with the person whose call I’ve ignored. That’s not healthy either, but I haven’t learnt to overcome that yet. Baseless guilt is still very powerful. I find that a touch of anger can help combat guilt.

To make sure that nothing important is dropped, I use the out-of-office email feature and include a colleague’s contact in the auto-reply email asking for him to be contacted instead for business related matter. I typically buffer calls, or ignore them if I’m feeling fragile. I also include in the auto-reply message a comment about contacting me via SMS if its urgent. Of course, in our Middle Eastern version of this US-based company, everything is urgent! Yet nothing is, really. So I would often get these messages which I really can’t find it in my heart to respond to, even though I struggle about it. Some examples of these messages include:

• “Please call”, translated means: I’m too lazy and inconsiderate to write my question, so I’d rather bother you verbally.
• “Please call”, translated means: I forgot what you told me ten times, please tell me again for the eleventh time.
• “Please call”, translated means: I’d rather you verbally tell me what to do instead of looking at the documentation that you sent.
• “Please call”, translated means: I wasn’t paying attention to what you said last time we had a phone conversation. Lets talk again.
• “Please call”, translated means: You’ve answered my question by email, but your answer was too long and detailed. Please give me the Cliff Note’s/short and dumb version.
• “Urgent, Please call”, translated means: I’m too lazy and important to write my question, so it makes sense to bother you in a dramatic way when I feel like it.

Looking at what I just wrote, I can see that I’m more cynical than I expected.

Don’t get me wrong, although I  try not to respond to those types messages, I do respond to messages that explain what is needed.

The Seventh Stage is when realize I don’t have much time left and start to panic and feel regret of what I should’ve done but don’t have time to now.

The Eighth Stage is going back to work. Simply overwhelming. Especially, when I have a couple thousand emails to sort through. This time around I’m probably going to throw away all email I received during my PTO, and just deal with what’s new. This plan has its drawbacks, of course, but the alternative is very time consuming and will leave you behind, stressed and trying to catch up for another two weeks.

The second big challenge is remembering what I should be doing. I.e. keeping priorities in perspective, while colleagues and partners try to pull me into different rabbit holes.

Sometimes coming back to work can feel exciting if there is something new to look forward to. Such as a new job role or a new colleague who will off-load some of my work — hopefully giving my some time for independent human thought.

Another challenge of going back to work has to do with our Middle Eastern warm nature, which means a lot of people greeting me with hugs and kisses. Honestly, I enjoy it. Seeing a colleague I haven’t seen in a while can make my day. The only drawback is that it means a lot of interruptions for the first few days. Unfortunately, technology has not come up with a way to buffer kisses yet.

The Ninth stage is when things get back to normal work-liife. Which basically means that I’m really back at the First Stage again!

And the cycle continues.